Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure that every customer has a positive shopping experience. If a product you purchase does not meet your expectations and is eligible for return, you may request a return in accordance with this policy.

Return Eligibility Period

You may request a return for eligible products within 30 calendar days of delivery. Requests made after this 30-day return window may not be accepted.

Condition of Returned Items

To qualify for a return, products must meet the following conditions:

Be unused and in their original condition.
Remain in the original packaging, if applicable.
Include all accessories, components, and any materials originally provided.
Not be damaged due to improper use, installation, or handling.

Returns that do not meet these requirements may be rejected.

Items That Cannot Be Returned

The following products are not eligible for return:

Customized or personalized items.
Digital products and downloadable content.
Gift cards.
Clearance or final sale items.
Products that have been used, installed, modified, or damaged.

Return & Refund Process

After we receive and inspect your returned product, if your return is approved, we will process a refund to your original payment method. Please allow 5-7 business days for the refund to be reflected by your payment provider or financial institution.

Damaged or Incorrect Items

If your order arrives damaged, defective, incomplete, or different from what you ordered, please retain the product, packaging, and all included materials while the issue is reviewed. Contact us promptly at 【请替换：客服邮箱】 so we can assist you.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout.